Welcome to the Noble Medicus Online Drugstore

As an online customer, it is evident that you have come to us for your medical needs and to get your questions answered. Here are some common questions, so let’s begin.

If you have any further queries, feel free to approach us.

How does Noble Medicus work?

As online shopping and Internet services are booming, people are relying more on online pharmacies. People also do so because they don’t want to stand in a queue or wait for their turn to receive medication or a health expert’s assessment. That’s why Noble Medicus makes ordering medicines easy from start to finish. Browse our product categories and view all the medicines you can buy after a health expert’s recommendation, or through a health expert we provide. Gather information about the medicines you need from us, and when you’re ready to place your order, we will ask for your shipping details so we know where to send it.

Can anyone avail of your services?

While we know healthcare needs don’t differentiate between patients and don’t consider age, anyone 18 or older can use our services. Still, not everyone is eligible to have their healthcare needs formalized. Because our services are sensitive, we must be careful when providing medicines, especially those that may work for one person but not another. That’s why, if a child needs their healthcare needs met, the parent or guardian should contact us and order medicines from our website on their behalf. If the child orders medicines or provides any information that should not be disclosed, please tell us immediately, and we will cancel the order or remove the information.

What distinguishes your healthcare appointments from traditional pharmacies?

Our online pharmacy provides healthcare services that differ from traditional pharmacies, especially when it comes to accessing a health expert online. You don’t need to wait in the queue or for your turn to meet the health expert and get his recommendation before buying any drug. Our health experts will ask you a series of questions about why you want to buy the medicine and your medical history to determine whether it’s right for you. If the health expert assesses that your need for the drug is genuine, he will recommend it. Still, he will also suggest that you approach him if you need to stop taking the medicine or decrease its dose gradually to avoid withdrawal symptoms.

Do I need to make an account?

While anyone can visit our website to see what we do and how we help people meet their healthcare needs, we need to know a few things about you when you come to us looking for a healthcare solution, especially when it comes to buying medicines. That’s why, when you buy medicines from us or seek the services of a health expert, you must remember to create an account. If you enable cookies on our website, your account will help us track your shipping history and ensure we deliver your medicines on time, or update you if there is any issue with your delivery.

How can I identify the product I received?

Our products are as advertised. Because we deal in healthcare products, we provide all available details for each medicine. Always compare the tablet you have received with the product description on our website. If you ever receive a medicine that looks different from how it is described on our website, contact us for confirmation.

Can I change or cancel my order after placing it?

We process your orders quickly because time is of the essence. That’s why, if you want to change your shipping address or cancel your order before it reaches you, please do so within an hour of placing your order. Once the product reaches the delivery stage and is in the hands of a mail carrier, we are no longer responsible for it, and the customer must accept the order.

Is my information safe and secure?

When you approach us to buy medicines online or consult a health expert, we may collect information from our website, especially if it helps us confirm that your healthcare needs are genuine. We also assure you that our systems comply with all privacy laws and follow strict security protocols to safeguard your information. If, in any case, we need to share your information, particularly if there are any discrepancies or we are bound by law, we will not hold back. However, it is also a must to buy medicines online while providing the correct information that would help us serve you in the long run.

If I don’t feel the need for the medicine I bought from you, can I expect a refund?

Because we deal with highly sensitive products, we may not be able to offer a refund once the product is delivered, as we can’t guarantee it was stored properly or hasn’t been tampered with. However, if you cancel your order right after placing it, you may be eligible for a refund before we ship anything.

What if I receive an incorrect or damaged order?

If we accidentally sent a product you didn’t order, or if it arrived damaged or appears mishandled, please take a photo of the incorrect or damaged item and send it to our support team within two days. This will help us replace it without any extra cost.

Can you suggest the best dose for me?

No. Although we are an online pharmacy, we are not your doctor and cannot recommend the best dose for you. Your dose depends on a health expert’s assessment, and without that, we cannot authorize your request for a drug or anything related to your healthcare needs. So when you visit our website, you’ll get information to help you decide whether to buy the drug you want, along with a health expert’s opinion on whether you should buy the medicine in the first place.

How to update any information?

If your address, email ID, or any other contact information changes, feel free to update your details on our website, because updated information helps us serve you better and avoid delivery issues in the future.

Any further queries?

We’ve shared a lot of information and addressed the queries we identified as necessary. However, if you feel we missed something or did not address the query you wanted to be solved, feel free to reach out to us anytime because we want to make your journey on our website as smooth as possible.